IAW Pro Support

Video Tutorials

Overview

This video is the same video that's on the sales letter, and gives a brief overview of how IAW Pro works.

Click here to watch the video.

 

Query Maintenance

This video shows you how to use the Query Maintenance screen added in version 2.13.

Click here to watch the video.

 

Keyword Suggestion Tool

This video shows you how to use the keyword suggestion tool added in version 2.15.

Click here to watch the video.

 

How To Install Updates

This video shows you how to install updates to IAW Pro when you are told a new version is available. The latest version of the software can always be found at this location.

Click here to watch the video.

 

Getting Started

Options

IAW Pro has a few options that you will find useful under a number of circumstances.

  1. Country
     
    IAW Pro can localize search results from the Google, Yahoo, MSN, News and News Archives indexes. The currently supported countries are USA, UK, Canada and Australia. So if you need to get results only from sites in a different supported country, use this option. The default is USA.
     
  2. Store My Login Info
     
    If you want IAW Pro to save your login information from one session to the next, click this option. You will be prompted for your username and password, and from that point on it will be saved. Keep in mind that this information is saved in an unencrypted settings.xml file, and so is not recommended for shared computers.
     
  3. Font Size
     
    If you find the default font size for IAW Pro too hard to read, then you can make the font size larger. There are three options: small, medium and large. Small is the default.
     
  4. Bypass Firewall
     
    If you find that, no matter what keywords you use, you're not getting any search results back, try selecting this option. It will use an alternate method of gathering search results that will bypass any firewall settings you may have. It should also work for computers using proxies.
     
  5. Remove Used Research
     
    If you would like any information that you add to the research text box removed from the results (to help you avoid duplicating information you've already used), select this option.
     

Loose Matching

By default, IAW Pro is very particular about the quality of the research it brings back. Its algorithm is designed to fetch only the best, most related information. However, some niches are very small, and so the amount of information is limited.

If you find that you are not getting back enough research for your keywords, try checking the 'Loose Matching' checkbox underneath the Research button. It will loosen up the restrictions that IAW Pro's algorithm imposes, and most often will return much more information.

Subtopic Icons

IAW Pro will sometimes add icons to the left of a subtopic in the subtopic list. The explanation of what these icons mean follows:

  1. The plus (+) sign icon.
     
    The plus sign icon will sometimes appear if you perform searches on two or more different indexes. What it means is that IAW Pro found the same (or related) subtopic in both searches, and has merged them together so all of the research is under one subtopic entry. This makes it easier to see everything that has been collected for a given subtopic, no matter how many searches you perform.
     
  2. The check mark icon.
     
    The check mark icon will appear whenever you perform more than one search and IAW Pro finds new subtopics in the new search that were not in any previous searches. This makes it easy to spot new information immediately after performing another search.
     

 

Frequently Asked Questions (FAQ)

  1. IAW Pro always tells me that it can't find any results, no matter what keywords I use.
     
    Try selecting the Bypass Firewall option, and repeating your search.
     
  2. I'm getting back some research, but not enough.
     
    First, make sure that you're using the best keywords for searches. Keywords that make sense at the beginning of a sentence are best. For example, instead of searching for "Canon PowerShot A520" (a type of digital camera), search for "The Canon PowerShot A520" -- because the phrase would only appear at the beginning of a sentence with the word "The" in front.
     
    Also, if your keywords already make sense at the beginning of a sentence, try adding "is" or "are" after the keywords. For example, instead of searching for "kitchen cabinets", try searching for "kitchen cabinets are". Adding "is" or "are" tends to get rid of the most commercial results that have little information.
     
    Finally, if that does not work, try checking the "Loose Matching" checkbox and repeating your search.
     
  3. Do you have an affiliate program?
     
    Yes, we do. Click here for the affiliate signup page.

 

Community Support Forum

There are lots of great folks over at the IAW Pro support forum to help you with IAW Pro. Gain useful insights, and share your own.

Click here to go to the forum

 

Still have questions, comments or support needs?

If the above does not answer your questions or resolve your support needs, please feel free to log a ticket at our helpdesk.

Click here to go to the helpdesk.